Direito de revogação

Pode revogar a sua declaração contratual sem indicar os motivos, enviando-nos uma mensagem por escrito (por exemplo, carta, fax, e-mail) no prazo de 14 dias ou — se a mercadoria lhe tiver sido entregue antes do termo deste prazo — devolvendo a mercadoria. O prazo começa a contar a partir do recebimento desta informação por escrito, mas não antes do recebimento da mercadoria pelo destinatário (no caso de entrega repetida de mercadorias idênticas, não antes do recebimento da primeira entrega parcial) e não antes do cumprimento da nossa obrigação de informação nos termos do artigo 246, secção 2, em conjunto com a secção 1 (1) e (2) EGBGB (Lei Introdutória do Código Civil Alemão) e as nossas obrigações nos termos da Secção 312e (1), frase 1, BGB (Código Civil Alemão), em conjunto com o Artigo 246, Secção 3, EGBGB. O envio da notificação de revogação ou do produto dentro do prazo é suficiente para o cumprimento do prazo de revogação.

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Envie a notificação de revogação para:

EES Energie-Erzeugung-Systeme GmbH
Gartenfelder Straße 15, 29-37
13599 Berlim
Alemanha
E-mail: support@eesystem.de
Fax: +49 30 33775943-59

If the revocation is effective, the performances of both parties must be returned and any benefits received from their use (e.g., interest) must be surrendered. If you are unable to return to us, in whole or in part, the performance you have received, or if you can return it only in worsened condition, you must possibly pay us compensation for the lost value. When products have been handed over, the above provision does not apply if the worsening of the product is solely a consequence of its inspection such as would be possible for you in a physical store. You can otherwise avoid the obligation to compensate for the value lost through the proper use of the product by not using the product as if it were your property and by desisting from any and all actions which would lower its value.

Return products which can be sent as a parcel to the following address at our risk.

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EES Energie-Erzeugung-Systeme GmbH
​​Gartenfelder Straße 15, 29-37
13599 Berlin
Germany
Tel.: +49 30 33775943-0
Fax: +49 30 33775943-59
E-Mail: support@eesystem.de

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You must bear the costs of the return if the delivered merchandise corresponds to the ordered merchandise and if the price of the products being returned is not in excess of €40, or, if the price is higher, you had not yet paid the consideration or a contractually agreed partial payment at the point in time of the revocation. Otherwise, the return is free of charge for you. Products which cannot be shipped as a parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you upon dispatch of the revocation declaration or of the product, and for us upon their receipt.

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EES Energie-Erzeugung-Systeme GmbH
​​Gartenfelder Straße 15, 29-37
13599 Berlin
Germany
Tel.: +49 30 33775943-0
Fax: +49 30 33775943-59
E-Mail: support@eesystem.de

2. If the customer exercises his legal right of revocation (see Information Regarding Revocation), he must bear the costs of the return if the delivered merchandise corresponds to the ordered merchandise and if the price of the products being returned is not in excess of € 40, or, if the price is higher, the customer had not yet paid the consideration or a contractually agreed partial payment at the point in time of the revocation. Otherwise, the return is free of charge for the customer.

3. As far as the English and the German version of these terms diverge, the German version shall be decisive.